Privacy Policy

Introduction

This Privacy Policy describes how UDKA PRIVATE LIMITED and its affiliates ("we", "our", "us") collect, use, share, and protect your personal data through our platform Udka.in and mobile app.

By using our platform, you agree to this policy and the laws of India. If you do not agree, please do not use our services.

Collection of Information

We collect personal data when you interact with our services. This includes:

• Name and contact information
• Payment and transaction details
• Biometric data (with your consent)
• Behavioral and usage patterns

We may also collect data through cookies or analytics tools to enhance our services.

Usage of Information

Your data may be used to:

• Provide and improve our services
• Resolve user issues
• Customize your experience
• Enhance safety and conduct research
• Send marketing communications (with opt-out options)

Sharing of Information

We may share your data with:

• Affiliates and partners for operations
• Service providers and legal authorities
• For fraud prevention or compliance with law

We are not responsible for third-party privacy practices. Please review their policies individually.

Security Precautions

We adopt reasonable security measures to protect your data. However, no data transmission over the Internet is entirely secure.

You are responsible for maintaining the confidentiality of your account credentials.

Data Deletion & Retention

You may delete your account anytime through your profile settings. However:

• We may retain data as required by law or for fraud prevention.
• Deleted data may be anonymized and used for research or analytics.

Your Rights

You can:

• Access and update your personal data
• Request correction of inaccurate information
• Withdraw consent for data usage by contacting us

Consent

By using the Platform or sharing your data, you consent to its collection and processing under this policy.

Withdrawal of consent may impact your access to certain services.

Policy Updates

This policy may be updated from time to time. Please review it periodically for any changes.

Grievance Officer

Company: UDKA PRIVATE LIMITED

Address: Lucknow 226003, Uttar Pradesh

Email: Support@udka.in

Timings: Monday – Friday (9:00 AM – 6:00 PM)